Case Study · 03 of 05

Cameroon CAMCIS

Korea's First Government PPP Export

2015–2020 · Direction Générale des Douanes (DGD) · EUR 46M PPP via CAMPASS special-purpose company

-20%
import clearance time
+70%
revenue increase after CAMCIS adoption
4.95 / 5
average user satisfaction score

Challenge

Cameroon had already committed to ASYCUDA World. Paper-based clearance required 11 separate documents; preparation alone took 12 days. Total import clearance averaged 18 days.

As the trade hub for landlocked Chad and the Central African Republic, every day of friction cascaded across the region.

Approach

Korea's first e-government PPP. A special-purpose company (CAMPASS) — CUPIA plus a local partner — entered a EUR 46M agreement with the Cameroonian government, with EUR 32M sub-contracted to CUPIA.

Four execution pillars: paperless service, two-track customs control, organizational capacity building, and 24/7 IT operation. Linked into the GUCE single window for four electronic and four scanned documents.

Result

Required documents reduced from 11 to 8. Import clearance time cut by about 20%. Revenue rose roughly 70% under CAMCIS, with user satisfaction averaging 4.95 out of 5 across 2,704 internal users and 640 registered companies.

CAMCIS went 100% online from day one. Day one: 7 declarations. Day two: over 100. Day six: daily revenue broke the old system's all-time record. It took years to convince people. The numbers did it in six days.

"Without a doubt, the most important professional experience of my life."

Séraphin Deffo Deffo — Director of IT Division, Cameroon Customs

Key Milestones

2012.10Cameroon Finance Minister expresses UNI-PASS interest at KOAFEC
2015.09KCS–DGD MOU + CAMPASS–government PPP contract
2017.01Financing closed; project formally begins
2019.105 customs offices opened
2020.02Douala airport + postal customs opened
2020.04Douala port technical Go Live (full Phase 1)
2020.06Phase 1 official government declaration

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